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Frequently asked questions
Yes, we deliver across Oman.
Delivery Time
Delivery within Oman takes 4–5 business days.
Payment Options
• Bank Muscat transfer is available for your convenience.
• Cash payment in Omani Riyals (OMR) is also accepted.
• Apple Pay via Ziina is available.
Exchange option is available.
We sell only top-quality products made from genuine leather and suede, crafted with perfect stitching.
Each piece comes with its original packaging and accessories.
Every item is carefully selected to look and feel just like the original, so you can shop with confidence knowing you’re getting the best quality on the market.
If your item doesn’t fit or there is any issue, you can request an exchange within 3 days of receiving your order.
Simply contact us on WhatsApp, and we will arrange an exchange for you free of charge.
Items must be unused and in their original packaging.
No, parcels cannot be opened during delivery. Our delivery partners are responsible only for safely transporting your order from point A to point B, with the amount shown on the receipt.
They do not open, inspect, or try items.
To help you shop with confidence, we share real photos and videos of our products on Instagram @amirashop.net_store (https://www.instagram.com/amirashop.net_store?igsh=MnRwZGtuMnVxcWdv)and on our website.
Please browse before ordering — what you see is exactly what will arrive at your doorstep.
If an item doesn’t fit or isn’t right, simply contact us on WhatsApp, and we will arrange a free exchange for you.
We have faced repeated situations where:
• Items were taken without completing payment
• Delivery fees were refused at the doorstep
• Items were swapped or attempted to be stolen
• Our time, effort and business were not respected
All real photos of our products are available on our website, and we also provide real videos on our Instagram page @amirashop.net_store.(https://www.instagram.com/amirashop.net_store)
We carefully select every item to ensure high quality and customer satisfaction, so you can shop with confidence.
If the size doesn’t fit, the item isn’t right, or you would like something different, simply contact us on WhatsApp, and we will arrange an exchange for you free of charge — no worries!
The price you see is already the best we can offer for this level of quality.
Cash on Delivery (COD): Pay cash directly to the delivery company. Available in UAE and Oman only.
Apple Pay / Credit Card: Use the Ziina option at checkout on our website, or request a secure payment link via WhatsApp.
Bank Transfer (UAE & Oman): Local bank transfer is also accepted for customers in the UAE and Oman.
Delivery usually takes 1 to 2 days.
Once your order is handed over to the delivery company, they will contact you to confirm your location via Google Maps.
Please respond to them to ensure a smooth and timely delivery.
We ship worldwide with full prepayment only, due to currency differences and international shipping distance.
Estimated delivery time: 7–10 business days
Important Notes:
Customs fees or any applicable taxes may apply depending on your country.
These charges are not included in our prices, and are fully determined by your local authorities.
We do not collect or charge any additional fees.
All international orders are non-cancelable and non-refundable once payment is completed, due to international shipping costs and customs regulations.
Please make sure to double-check sizes before ordering. For a more comfortable fit, we recommend choosing one size larger.
As per international shipping regulations, ID verification may be required by the delivery company. Your information is kept secure and confidential.
For any assistance or to receive your secure payment link, please contact us on WhatsApp.
We are an online-only store and do not have a physical shop.
All purchases can be made through our website or via WhatsApp support.
Our collections are updated daily, so there’s always something new to explore! With over 1,500 items available, you’re sure to find something you love.
For international orders, please enter your area’s postal code.
For orders within the UAE, you can simply type 0000.
We ship to all GCC countries within 4–5 days.
Full prepayment is required due to currency differences and international shipping distance.
Delivery fee: 50 AED
To proceed, please contact us on WhatsApp for a secure payment link and assistance with your order, or place your order on our website and choose the Ziina secure payment option at checkout.
Note: As per international shipping regulations, ID documents may be required by the delivery company. Your information will be kept secure and confidential.
To avoid issues with orders, we require a prepayment. This helps prevent:
• Customers confirming orders and then disappearing
• Last-minute cancellations when the courier is already on the way
• Refusals to pay delivery fees at the doorstep
• Attempts to swap or steal items
Payments are made safely through a secure link, ensuring smooth processing for your order.
We do not offer refunds after delivery, as orders are fully processed once shipped.
However, if there is an issue with your order or you need a different size or item, we provide free exchanges within the UAE and Oman.
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